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Business, Administration and Finance

Ways in

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Administration and business

  • Entry is possible at all levels. While some vacancies are open to people who have few formal qualifications, but who can demonstrate a reasonable level of literacy and numeracy, other roles require degrees or postgraduate qualifications.
  • Employers often look for candidates with keyboard skills and who are confident using a range of software packages.
  • Team working, communication, organisation and problem-solving skills are important, and customer service skills are also required in many jobs. Supervisors and managers also need leadership and decision-making skills.
  • For some roles, specialist qualifications may be needed (e.g. languages or human resources).
  • New entrants may receive on-the-job training and/or attend in-house and external courses.
  • Some employers offer Apprenticeships in administration.
  • Employees may have the opportunity to study for additional qualifications, ranging from NVQs/SVQs at Levels 1 to 4 to a Master of Business Administration (MBA) or professional human resources quailfications .


  • There is usually more than one route into most jobs. Some positions require a relevant degree. Vocational qualifications in business administration or IT can help secure jobs in banks and building societies. Maths to at least GCSE standard is usually required
  • This job area is becoming more competitive and many entrants are qualified to level 3 or above.
  • The financial services sector offers opportunities at all levels. There are also opportunities for qualified specialists to work overseas.
  • Skills include working to deadlines and being well organised, plus you'll need a high standard of skills such as communication, customer service, IT, problem solving and team work.
  • The Financial Skills Partnership (FSP) offers a range of Apprenticeship frameworks including those covering retail financial services and advising on financial products.
  • Employers sometimes provide some support for study, both financial and allowing study leave. Structured in-house training is complemented by professional qualifications in specialist areas such as banking or insurance approved by the Financial Services Authority.

For courses in higher education, see UCAS

For courses in schools and colleges, see UCAS Progress

For Apprenticeship information, including vacancies, see the National Apprenticeship Service

For local opportunities , see Yes2Jobs